Charket is a US company with its headquarter in San Jose, California and has China offices in Beijing and Shanghai. The Charket app was designed and developed by a product team with 15+ years of Salesforce development experience and 6+ years of WeChat development experience. Our technical expertise in both platforms offers our clients a most secure and reliable Salesforce & WeChat integration.
Charket is a Salesforce native app that helps businesses implement their WeChat strategies covering WeChat marketing, social selling/commerce, WeChat customer service and more within days. Charket connects WeChat business accounts and mini programs right into Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Pardot without having any servers in between Salesforce and WeChat. By doing so, Charket guarantees the best performance, highest level of availability and scalability to support ever-changing business requirements. Most importantly, thanks to the nature of this direct integration, all data is fully protected by Salesforce using the most secure measures. Charket is the only WeChat solution provider that does not have access to clients’ WeChat data, and the Charket app is the only WeChat solution that can be made GDPR compliant.