Charket at
Dreamforce
November 19-22, 2019
San Francisco, CA
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Charket

Connects Salesforce with WeChat

Install Charket on
AppExchange
Charket

Charket mobile app
helps stay connected
with WeChat
customers
on the go

Charket mobile app<br>helps stay connected<br>with WeChat<br>customers<br>on the go

Salesforce+WeChat

Reach your customers through WeChat

Install Charket on
AppExchange
Salesforce+WeChat

One-stop solution
for all your WeChat requirements

Explore

Dashboard

Dashboard

Marketing Cloud for WeChat Marketing Automation

Add WeChat actions to Marketing Cloud Journey Builder
Marketing Cloud for WeChat Marketing Automation

Pardot for WeChat Marketing Automation

Feed Pardot with WeChat data for lead/prospect scoring automation and trigger WeChat actions from Pardot Engagement Studio
Pardot for WeChat Marketing Automation

WeChat Marketing Campaign Management

Manage marketing events, both online and offline, using WeChat QR codes
WeChat Marketing Campaign Management

Segment WeChat followers by WeChat tags
and Salesforce marketing campaigns and broadcast segment-based WeChat messages

Charket Form Builder

Build Charket forms by dragging and dropping fields onto each form
Charket Form Builder

Use Charket surveys to collect feedback from WeChat audience

Use Charket surveys to collect feedback from WeChat audience

Chat with WeChat followers and share with them resources using Charket Live Chat

Chat with WeChat followers and share with them resources using Charket Live Chat

Support WeChat customers and view their 360 data from Salesforce Lightning Console

Support WeChat customers and view their 360 data from Salesforce Lightning Console

Live Chat Monitor

A supervisor view to monitor what’s happening between WeChat customers and internal agents
Live Chat Monitor

Message Library for managing WeChat resources

Message Library for managing WeChat resources

Extend Charket functionalities through Process Builder

Extend Charket functionalities through Process Builder

Charket - Your one-stop WeChat solution provider

Supports Salesforce Sales Cloud, Service Cloud and Marketing Cloud, including Pardot
Supports Salesforce Sales Cloud, Service Cloud and Marketing Cloud, including Pardot
Connects WeChat Service Account, Subscription Account and Mini Program into Salesforce
Connects WeChat Service Account, Subscription Account and Mini Program into Salesforce
Direct integration between Salesforce and WeChat guarantees the best performance, highest level of data security and compliance with GDPR
Direct integration between Salesforce and WeChat guarantees the best performance, highest level of data security and compliance with GDPR
Marketing campaign management made easy through WeChat QR codes, forms and surveys
Marketing campaign management made easy through WeChat QR codes, forms and surveys
Communicate with WeChat customers and share with them resources using Charket Live Chat
Communicate with WeChat customers and share with them resources using Charket Live Chat
Social selling made possible with the Charket mobile app
Social selling made possible with the Charket mobile app
Extend Charket functionalities using Process Builder and Apex code to meet ever-changing business requirements
Extend Charket functionalities using Process Builder and Apex code to meet ever-changing business requirements

Why Charket

Data Security

Customer Review

Why Charket
Performance
Performance
Charket is a direct integration between Salesforce and WeChat without having any servers in between. It reduces factors, such as server bottleneck, extra connection routings and additional request processing, that can slow down the traffic. A request or a response between a WeChat user and an agent will only take 1 second on average to reach each other. No other solutions can achieve such level of performance, not even close.
Flexibility & Scalability
Flexibility & Scalability
Salesforce’s award winning Lightning platform is well known for its flexibility and scalability. Salesforce customers can use this platform to create its own data schema, build workflow rules & PB processes, and develop Apex code to implement customized solutions. Charket is a Salesforce native app that runs on top of the Lightning platform. Charket inherits the platform’s flexibility and scalability that Charket customers can rely on to meet their unique WeChat requirements.
Data Security
Data Security
Needless to say how things can turn very bad when data breach happens. Charket is the only WeChat solution provider that does NOT have access to customers’ WeChat data. All WeChat data is saved in each customer’s own Salesforce org so the data is fully secured by Salesforce’s multi layers of authentication and data storage/access technologies. Having the confidence that Charket can truly protect their data is a major reason why most international brands chose Charket. Data security is their bottom line when choosing any business systems.