Charket LINE Release Notes

Added support for displaying LINE chat messages in Community.

Flow now supports sending text messages.

Added support for receiving Image, Audio, Video, File, Location, Revoked Messages, Subscribed and Unsubscribed messages.

Added support for the synchronization of Social Profiles, but this requires enabling a specific API after authentication.

Added support for matching Lead/Contact via External User ID when creating or updating a Social Profile.

Supports Live Chat for LINE.

Supports transferring a LINE chat between agents.

Supports marking a LINE chat as done.

Supports starting a new chat with a LINE user.

Supports creating cases from LINE chat messages.