Charket WhatsApp Release Notes

Charket WhatsApp v0.2
September 2, 2022
What's New
• 
Added the support of receiving more types of messages. Supported message types include Text, Image, Audio, Video, File, Contacts, Sticker and Location. Other types of messages will be shown as Unsupported Message.
• 
Added the support of sending more types of messages. Supported message types include Text, Image, Video, Audio and File.
• 
Added the support of transferring chat conversations among agents.
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Cases can now be created from chat conversations.
• 
Added support for marking as done chat conversations.
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Agents can now initiate a new chat through the Start New Chat button.
• 
Added a new permission set "Charket WhatsApp - Support Manager" for more granular level of permission controls.
• 
Miscellaneous bug fixes and UI enhancements.