Charket WeCom Release Notes

Use WeCom events to enhance the data sync performance.

Enhanced the sync of WeCom data, including WeCom users, WeCom contacts, and WeCom messages.

Miscellaneous bug fixes and UI enhancements.

Added the support for Alibaba Cloud AI.

Miscellaneous bug fixes and UI enhancements.

Updated the content of the WeCom SSO Activation Email.

Improved the WeCom connection update rules to reduce confusion on how a connection is updated by both the incremental update and the full update.

Fixed a WeCom contact sync issue.

A timestamp is now available for each individual message in a copied A timestamp is now available for each individual message in a copied Chat Conversation message.

Enhanced Charket Social Hub Live Chat APIs.

Made a fix to running AI actions.

Added the feature for setting a file size limit, files over this limit won't be synced to Salesforce.

Added the option of not syncing internal chats (among internal WeCom users) to Salesforce.

The same file will be shared among all chat messages, preventing duplicate files from being created in Salesforce.

Made the WeCom/WeChat contact connection status more accurate by taking more scenarios into consideration.

Retired the obsolete App Secret related features.

Miscellaneous UI enhancements.

Improved the message sync by supporting event based sync. New messages can now be available within as soon as one minute.

Miscellaneous bug fixes and performance enhancements.

Added support for sending text messages to WeCom users via Flow Action.

Audio calls, including audios from video calls, can now be synced to Salesforce.

Supports showing more connection methods.

Added the support of starting a new chat from a lead or contact within WeCom.

The chat component can now support showing group chats.

Supports creating new cases from WeCom chat messages.

Added the support of transferring an active WeCom user's chat groups to another WeCom user.

Added more options to auto map WeCom users with Salesforce users.

The chat component supports showing more message types.

Added the support of WeCom apps developed by 3rd parties.

WeCom messages, including transferred files, can be synced to Salesforce on an hourly basis.

Enhanced support for SSO between Salesforce and WeCom.

WeCom users can now log into Salesforce through WeCom SSO.

WeCom users can access Salesforce CRM from within their WeCom app.

WeCom users can initiate new chats while browsing chat groups and social profiles in Salesforce using WeCom.

Enhanced chat group sync.

WeCom contacts can now be transferred twice within any 90 days.

Added the feature of transferring WeCom contacts.

Added the feature of transferring WeCom chat groups.

Added Process Builder actions for WeCom data transfer.

Enhanced the WeChat user identification feature to support lead conversion.

Sync WeCom data, including WeCom users, WeCom contacts, chat groups and group members, to Salesforce database.

Support two-way sync of tags and tag groups.

Map WeCom users and WeCom contacts to Salesforce users and leads/contacts.

Support cross account WeChat user identification.