Charket Mobile Release Notes
Charket Mobile v3.38.0
March 4, 2024, 2024
What's New
• 
Added the support of pasting images directly to a Chatter post/comment.
• 
Added the support of replying to a specific Chatter comment.
• 
Added a new menu option to mark a task as completed right from the task view page.
• 
Enhanced the File page layout.
• 
Added a new menu option to open a report/dashboard using the device's default browser.
• 
Memory management enhancement.
• 
Made LINE/WhatsApp chat conversations available in the app.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.36.0
January 17, 2024
What's New
• 
Added the support of muting notifications from specific Chatter posts.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.35.1
December 22, 2023
What's New
• 
Added the support of manually adding product schedules to opportunity products.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.33.0
November 27, 2023
What's New
• 
Enhanced memory management.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.31.4
August 28, 2023
What's New
• 
Enhanced local data cache and memory management.
• 
It's now possible to see Chatter groups and Chatter feeds under each group.
• 
Added activity history to the search result.
• 
Fixed a bug with time zone support.
• 
Fixed a bug that all not Chatter comments are returned.
• 
Fixed a bug with cloning a campaign with its statuses.
• 
Miscellaneous bug fixed and performance & UI enhancements.
Charket Mobile v3.30.3
June 25, 2023
What's New
• 
Enhanced search performance.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.29.0
May 18, 2023
What's New
• 
Added a Confirm option before leaving an edit window where field values have been changed.
• 
Added an additional check that prevents a chat conversation from being marked as done or transferred if the chat conversation has been re-assigned to another agent.
• 
Chatter posts and comments can now be edited after they are created.
• 
Merged Live Chat's two Image options into one to make sending images easier.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.27.3
April 6, 2023
What's New
• 
Added the support of cloning an opportunity with its products and schedules.
• 
Apple Pencil and Samsung S Pen are being supported now.
• 
Enhanced memory management to improve app using experience.
• 
Added the auto refresh to home window components (the Dashboard one still needs manual refresh).
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.26.2
February 23, 2023
What's New
• 
Enhanced support of the View in Salesforce feature. No login is required to open a record in Salesforce browser UI.
• 
Added the Clone with Related option to Campaign and Opportunity. Cloning opportunity line items and their schedules will be available in a future release.
• 
Enhanced support of keyboard shortcuts and Apple Pencil, new settings are available in the Settings window to customize keyboard shortcuts and the Apple Pencil tap action.
• 
Enhanced local search.
• 
Enhancements and bug fixes to Chatter HTML editor.
• 
Improved the H5 app loading performance.
• 
Enhanced support of rich text fields.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.24.2
November 9, 2022
What's New
• 
iPad Stage Manager compatibility updates.
• 
Enhanced local search.
• 
Added an HTML editor for editing Rich Text fields.
• 
Added the support of sharing Files.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.23.3
September 20, 2022
What's New
• 
Added the Offline mode for querying local data when Internet connection is not available.
• 
UI updates to accommodate iPhone 14 Pro's Dynamic Island.
• 
Added the support of Salesforce encrypted fields and enhanced supported for Rich Text fields.
• 
Enhanced search performance by searching local data before calling Salesforce search APIs.
• 
Added the support of Spotlight search.
• 
Enabled Up & Down arrow keys in more windows.
• 
When editing a record, the Tab key can be used to travel through all fields.
• 
Added the support of showing users' Out-of-office status.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.18.2
June 28, 2022
What's New
• 
Added the support of viewing contact report hierarchy, account hierarchy and campaign hierarchy.
• 
Added the support of creating follow-up tasks and events.
• 
Added the option to manually clear local cached data.
• 
Enhanced support of keyboard shortcuts.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.17.4
June 2, 2022
What's New
• 
Added the support of Salesforce Approval Process.
• 
Added the support of Customizable Campaign Influence.
• 
Added the support of uploading new file versions.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.15.0
April 6, 2022
What's New
• 
Added the support of "Create a Record" type of global actions.
• 
Added the support of Campaign Influences.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v3.13.4
March 11, 2022
What's New
• 
Added the multi-currency support.
• 
Enhanced support of iPadOS and macOS with more drag & drop gestures and more keyboard shortcuts.
• 
Introduced the motion gesture and the go-back gesture to make one-hand operation easier.
• 
Added the feature of quickly creating leads and contacts by scanning business cards.
• 
Enhanced support of running reports and dashboards. A dashboard can now be used as a source of the dashboard component in the home window.
• 
UI zoom level and font size can now adapt to system font size change.
• 
Miscellaneous bug fixes and UI & performance enhancements.
Charket Mobile v3.8.4
December 15, 2021
What's New
• 
Updates to accommodate WeChat Message Library API updates and messaging API updates.
• 
The feature of sending coupons was removed because this capability was retired by WeChat.
• 
Enabled the motion gesture for all windows which have buttons/actions at the top-right corner.
• 
Enhanced the go-back gesture.
• 
Added settings to switch on/off gestures.
• 
The home window dashboard component now allows users to choose a Salesforce dashboard as its data source.
• 
Enhancements and bug fixes for Chatter.
• 
Miscellaneous bug fixes and performance/UI enhancements.
Charket Mobile v3.7.3
December 1, 2021
What's New
• 
Enhanced support of one-hand operations by supporting more gestures.
• 
Added more keyboard shortcuts to make using Charket app a lot easier for the Mac version and the mobile version when an external keyboard is connected.
• 
Salesforce formula fields are being supported now for record creation.
• 
Date format is now based on the current user's Locale settings in Salesforce
• 
Notifications belonging to the same master record can now be cleared together automatically.
• 
The app can now open the last viewed window after it's reloaded.
• 
“Submit for Approval” can now be done in the app.
• 
Lookup windows can now preload the last 5 recent records.
• 
Added the support of opening a record in Salesforce browser UI without having to log into Salesforce.
• 
Reports and dashboards are now well organized under their folders.
• 
Miscellaneous UI and performance enhancements
• 
Bug fixes.release
Charket Mobile v3.2.1
September 18, 2021
What's New
• 
Enhanced UI design and animation.
• 
Added the support of custom objects.
• 
Added the support of custom push notifications.
• 
Enhanced support of Samsung DeX.
• 
Introduced app widgets.
• 
Added the support of MacOS.
• 
Miscellaneous bug fixes and performance enhancements.
Charket Mobile v2.18.5
March 30, 2021
What's New
• 
Added Search to related lists.
• 
Enhanced Chatter to support showing referenced records (adding record references in the app will be supported in a future release).
• 
Enhanced support for dependent Picklist fields.
• 
Enhanced Live Chat to support keeping WeChat users under the waiting list when Auto Accept is off.
• 
Enhanced support of sending and receiving voice messages.
• 
Enhanced support of foldable phones like Samsung Fold.
• 
Miscellaneous bug fixes and UI/performance improvements.
Charket Mobile v2.17.5
January 26, 2021
What's New
• 
Enhanced support of Simplified Chinese.
• 
Improved the performance by changing record cache valid time from 10 minutes to 12 hours.
• 
Enhancements and bug fixes to Chatter.
• 
Enhancements to Live Chat, including better support of physical keyboards.
• 
Better handling of access to records that the current user no longer has permission to see.
• 
Fixed a Chatter bug when a Chatter post has tags in it.
• 
Miscellaneous bug fixes and enhancements.
Charket Mobile v2.16.3
December 16, 2020
What's New
• 
Added two record page actions: Change Record Type and Change Owner.
• 
Added "Convert to Text" to convert received voice messages to text messages.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v2.15.4
November 30, 2020
What's New
• 
Added the Events component to the home window and enhanced the UI related to showing events.
• 
Updated the name of the Charket app in Salesforce login history.
• 
Enhanced support for hyperlink formula fields.
• 
UI Enhancements to Lead/Contact lookup windows. Lead lookup window filters out converted leads automatically.
• 
Enhanced performance for list view loading.
• 
Enhancements for Chatter including profile photo loading and mentioning against a large amount of Chatter users.
• 
Enhancements and bug fixes for Live Chat to improve its performance.
• 
Removed obsolete API calls to improve the app performance.
• 
Fixed a bug with editing tasks.
• 
Fixed a bug with creating notes for accounts.
• 
Fixed a bug with downloading attachments.
• 
Fixed a UI bug that only happened with Samsung devices.
• 
Miscellaneous enhancements and bug fixes.
Charket Mobile v2.14.10
November 16, 2020
What's New
• 
Redesigned related tab UI.
• 
Enhanced support for Email and URL fields.
• 
Enhanced performance for processing HTTPS requests.
• 
Changed the way related records are sorted.
• 
Miscellaneous bug fixes and UI enhancements.
Charket Mobile v2.0
March 21, 2019
What's New
• 
Improved UI for marketing campaign management.
• 
Improved the Live Chat UI.
• 
Added the ability to start a new chat.
• 
Added the WeChat users profile window.