{{ currentTab }}
Release Notes
  • {{ tab }}
Charket v3.2
October 15, 2019
What’s New
  • Updated Live Chat window with a more user friendly layout.
  • Supports syncing individual WeChat followers in the Live Chat window.
  • Enhanced support for sending one-on-one notifications in the Live Chat window.
  • Supports marking a chat as done in the Chat List component in Lightning Console.
  • Supports creating a new case directly from the Chat Body component in Lightning Console.
  • Supports re-download images and videos in the Live Chat window if previous downloads failed.
  • Supports linking a notification template with a mini program.
  • Added a new report type “Surveys Taken with Lead and Contact”.
  • Enhanced user experience and performance of the WeChat Followers page.
  • Other miscellaneous enhancements and fixes.
Charket v3.1
May 1, 2019
What’s New
  • Added a new Lightning component “WeChat Followers” which can be added to Lead/Contact/Person Account page layouts. WeChat followers can be easily tagged within the component.
  • Enhanced mini program support for Marketing Cloud. Mini program cards are added to service/subscription account messages; Marketing Cloud users can also use Journey Builder to automate WeChat messages to mini program users.
  • Added more email notifications after sync jobs finish running.
  • Enhanced support for iPad.
  • Added more APIs for the Charket mobile app.
Charket v3.0
April 3, 2019
What’s New
  • Redesigned the UI to match the new Lightning UI styles.
  • Added the support of Lightning Console.
  • Added the support of Salesforce Marketing Cloud.
  • Changed the way individual chat messages are archived when a chat conversation is marked as done.
  • Other miscellaneous fixes and performance improvements.
Charket 2.0
March 21, 2019
What’s New
  • Improved UI for marketing campaign management.
  • Improved the Live Chat UI.
  • Added the ability to start a new chat.
  • Added the WeChat users profile window.